Solutions / Order Tracking & Proactive Updates

Order Tracking & Proactive Updates for Pakistani Businesses

ADD-ONPart of the SELLER bundle — from Rs 99,000 setup + from Rs 30,000/month

Track by number in chat; milestones announce themselves — confirmed, packed, shipped, delivered.

Basic in-chat status ships free with WhatsApp Shop. The paid layer is proactive: every status change on the dashboard fires an update — the message customers most want and least often get. For couriers this becomes the core product: CN tracking, rider updates, delivery proof.

How it works — step by step

1
SwiftShip Courierstracking
CN 4521-8876
📦 CN 4521-8876 — Lahore → Karachi
Status: Out for delivery 🛵
Rider: Imtiaz · ETA 2–4 pm
🗺 Full Timeline
Customer asks by number — no account, no login
2
tracking · CN 4521-8876
BookedMon 10:12 — Lahore
In transitMon 9:40 pm
Karachi hubTue 6:15 am
Out for deliveryTue 11:02 am
Delivered—
Webview timeline — every milestone stamped
3
SwiftShip Courierstracking
✅ Delivered 3:12 pm
Received by: chowkidar (signed)
📎 proof.jpg
⭐ Rate Delivery
Proactive close — with proof

Industries that use this

RetailE-commerceMedicalPublishingAutomotiveTravelLogistics
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